Terms Of Service

CLIENTS MUST MAKE A SECURITY DEPOSIT OF $300 NON-REFUNDABLE DEPOSIT TO CONFIRM THEIR BOOKING DATE WHICH WILL GO TOWARDS YOUR FINAL BALANCE. ONCE WE HAVE RECEIVED YOUR DEPOSIT AND CONFIRMED DATE ,LOCATION & TIME BY EMAIL TO ZABOCA TREE, WE WILL THEN CUSTOMIZE YOUR MENU AND FORWARD IT BACK TO YOU TO REVIEW. YOU WILL THEN BE ASKED ON BOOKING, HOW MANY PEOPLE WILL BE ATTENDING, AND OF ANY DIETARY RESTRICTIONS OR ALLERGIES

Please note your booking date is not confirmed OR “held” unless a deposit has been made.

DEPOSITS CAN BE MADE VIA E-TRANSFER TO FUSIONCOOKLILI@GMAIL.COM OR THEY CAN BE MADE VIA PAYPAL. THE CLIENT IS ALSO RESPONSIBLE FOR PAYING THE 4% PAYPAL SERVICE FEE.

LAST MINUTE BOOKINGS MADE WITHIN 5 DAYS OF EVENT MUST BE PAID IN FULL UPON BOOKING.

SERVICE INCLUDES

SHOPPING FOR GROCERIES, PREPARING MEALS AND CLEAN UP. Service includes French Service, FAMILY STYLE, BUFFET STYLE. PLEASE LET US KNOW WHICH YOU PREFER. Depending on the style of services, price may vary.

GUEST INCREASE OR DECREASE

IF YOU WOULD LIKE TO INCREASE THE NUMBER OF GUEST ATTENDING YOUR EVENT, PLEASE NOTIFY US 14 DAYS PRIOR TO YOUR EVENT DATE, WHICH WILL BE AN ADDITIONAL CHARGE PER PERSON. THIS WILL BE CONFIRMED WITH YOU AND SHOULD BE PAID IN FULL 9 DAYS PRIOR TO YOUR CONFIRMED DATE.

ZABOCA TREE INC REGRETS THAT WE CANNOT OFFER A REFUND IF YOU CANCEL LESS THAN 14 DAYS IN ADVANCE PRIOR TO YOUR CONFIRMED EVENT DATE. ZABOCA TREE, MAY BE ABLE TO RESCHEDULE THE DATE AS LONG AS THE TIME, NUMBER OF PEOPLE, MENU STAYS THE SAME. THIS IS NOT GUARANTEED AND SUBJECT TO THE AVAILABILITY OF THE CHEF. FAILURE TO NOTIFY THE CHEF OF RESCHEDULING LESS THAN 14 DAYS MAY RESULT IN A RESCHEDULING FEE

CHEF CANCELLATION.

ZABOCA TREE MAY NEED TO CANCEL YOUR BOOKINGS FOR REASONS BEYOND OUR CONTROL, SUCH AS ILLNESS, INCLEMENT WEATHER CONDITIONS, BREAKDOWN OF TRANSPORT OF EQUIPMENT. SHOULD ANY OF THESE OCCUR, YOU WILL RECEIVE FULL REFUND FOR THE CHEF SERVICES

CLIENT CANCELLATION/ RESCHEDULING.

ZABOCA TREE INC REGRETS THAT WE CANNOT OFFER A REFUND IF YOU CANCEL LESS THAN 14 DAYS IN ADVANCE PRIOR TO YOUR CONFIRMED EVENT DATE. ZABOCA TREE, MAY BE ABLE TO RESCHEDULE THE DATE AS LONG AS THE TIME, NUMBER OF PEOPLE, MENU STAYS THE SAME. THIS IS NOT GUARANTEED AND SUBJECT TO THE AVAILABILITY OF THE CHEF. FAILURE TO NOTIFY THE CHEF FOR RESCHEDULING LESS THAN 14 DAYS MAY RESULT IN A RESCHEDULING FEE .

YOUR RESPONSIBILITY TO THE CHEF.

PLEASE ENSURE, BEFORE THE ARRIVAL OF THE CHEF, THAT YOUR KITCHEN IS CLEAN WITH A CLEAN WORK SPACE. YOU MAY ALSO NEED TO SHOW THE CHEF WHAT KITCHEN EQUIPMENT CAN BE USED SUCH AS POTS, PANS, CUTLERY ETC.

CHEFS RESPONSIBILITIES:

THE CHEF IS RESPONSIBLE FOR SOURCING FRESH LOCAL PRODUCE ( WHICH IS INCLUDED IN THE COST), THEY WILL ARRIVE TO YOUR PRIVATE HOME OR VENUE TO PREPARE AND COOK

YOUR MEAL. THE CHEF IS ALSO RESPONSIBLE FOR CLEANING ANY POTS & PANS AS WELL AS ANY EQUIPMENT THEY USE, LEAVING YOUR HOME OR VENUE AS CLEAN AS THEY FOUND IT.

WHERE WE ARE LOCATED

ZABOCA TREE INC PERSONAL CHEF & EVENTS CATERING IS LOCATED IN DURHAM, ONTARIO, CANADA